Blackminster Hearing Centre

For friendly advice please email: richard@blackminster.co.uk
For urgent enquiries please call: 01386 830100

Making An Appointment

BOOKING & CANCELLING APPOINTMENTS

To make (or cancel) an appointment please email me on info@blackminster.co.uk

If urgent, please call me on 01386 830 100.

I work Monday-Friday 8:30 AM - 6:30 PM - but unlike many dispensers I am perfectly happy for you to visit my practice outside "normal" hours. For example early morning, evenings, weekends are all possible - just ask!

Easy parking right next to my building is available. My practice is on the ground floor.

THE INITIAL HEARING TEST APPOINTMENT
As a first step you will need to make an appointment to visit my practice at Blackminster for a hearing test. This initial session can last typically 1 to 2 hours so please allow enough time! Depending on the hearing test results, I may recommend that you purchase one or possibly two hearing aids.

I am a great believer in the benefits of the latest tiny & discreet Open Fitting & Loudspeaker In The Ear models - and I can often fit these at this initial appointment. If we take this route I will set up an appropriate physical fit, and also "program" the micro-computer in the digital hearing aid to match your hearing situation. You will then be able to leave my practice wearing your new almost invisible hearing aids! (Before you go I will arrange for a further Follow Up appointment - see below.)

However if you need a custom made In The Ear hearing aid or a custom made earmould for a traditional Behind The Ear aid, then I may take some "impressions" of your ears - a quick and simple process. With your agreement, I will then order your customised hearing aids from the manufacturer which will take 5 to 15 days to arrive back at our practice. We will then need to book a further Fitting Appointment (see below)

(Please note that your ears need to be totally wax free in order to perform the hearing test etc. If in doubt, please visit the Practice Nurse at your local GP's surgery prior to your visit - thanks)

THE FITTING APPOINTMENT
If you were fitted with Open Fitting & Loudspeaker In The Ear models at the initial appointment then you won't need a separate Fitting Appointment. However if you are being fitted with a custom made hearing aid or earmould then you will need a dedicated Fitting Appointment. When your custom made aids or earmoulds arrive at our practice from the manufacturer I will ask you back for another visit so that we can check the physical fit, and also so I can "program" the micro-computer in the digital hearing aid to match your hearing situation. This session can last typically 1 to 2 hours.

THE FOLLOW UP VISIT
I will offer you a free-of-charge follow up appointment so that we can check how you are getting on with your hearing aid. This visit will normally be about 2 or 3 weeks after the fitting - and certainly within 6 weeks. This session will typically last 30 minutes to 1 hour.

"FINE TUNING" VISITS
Most clients may need 1 or 2 "fine tuning" sessions for their hearing aid. Some will require several more. Such sessions will typically last 30 minutes to 1 hour. I offer all necessary fine-tuning sessions taken in the first 30 calendar days after the purchase date as part of the purchase price. If required, three further free fine-tuning sessions will also be provided as part of the purchase price, if taken within 4 months of the purchase date. Fine-tuning sessions after that time will be chargeable at the rates then in place.

"QUICKY" VISITS
Sometimes you may need to drop by for a trivial hearing aid adjustment or for some operational advice. Clearly I will try not to charge for such minor visits in the first 4 months.

Sorry, I do NOT supply hearing aids or related services to US nationals or US residents.